Oklahoma Business Owners: Rely on Academy Communications’ Telephone Answering Service

Deep in America’s Heartland, Oklahoma boasts a diverse landscape, scenic views, and rich natural resources. From the state’s beginnings, intrepid Oklahomans have always found a way to keep industry growing, and today The Sooner State is home to countless small, mid-size, and large businesses.

Oklahoma’s business owners in the aerospace, bioscience, energy, agriculture, and transportation industries are working hard to keep their state and country moving. From Oklahoma City to Tulsa, Lawton, and beyond, busy professionals can better take care of business when they rely on Academy Communications’ professional telephone answering service.

Regardless of the size of your Oklahoma business, when times get busy it can be hard to keep up your typical level of customer service. Your clients deserve an immediate, courteous, and professional reception every time they call. At Academy Communications our Telephone Service Representatives (TSRs) are able to transfer calls, take messages, or provide requested information and will always answer as an exclusive representative of your company. Our high-tech services encourage Oklahoma’s enterprising spirit while improving your company’s image and bottom line.

Academy Communications’ affordable services always include:

• Toll free telephone number associated with your business name
• Calls answered 24/7/365 by a live, trained professional
• Call forwarding and transfer options
• Message forwarding via SMS text, fax, phone, alphanumeric pager, or email
• Appointment scheduling through your company’s appointment software
• Call screening for business owners and staff
• Order entry via web applications
• Emergency dispatching of on-call staff to support clients around the clock
• Medical answering for appointment scheduling, overflow calls, and after-hours paging
• RSVP management for events of all sizes
• Customized script for seamless customer service

Our staff work with you to ensure that your customers are handled with respect and care. With Academy Communications’ expertise on board, customers will never even sense the transition from answering service to company employee. Our TSRs can manage your calls while you’re out field testing, scouting new locations, or otherwise running your business. Never again will you miss an important call or business opportunity because offices are closed or staff are unavailable.

If you feel that your Oklahoman business could benefit from Academy Communications' tech-focused, professional answering services, please reach out! We would be happy to discuss your specific business needs. Our Ohio-based, outsourced call center is always ready to help.

Get a quote today!