After Hours Answering Services | Academy Communications

After-Hours Answering

Many of our clients employ a dedicated front-office staff that answers telephone calls from morning to closing time. But when the receptionists head out for the day, clients are dumped into voicemail until the next business day. In today's competitive business environment, conscientious entrepreneurs know that businesses that answer after-hours win.

We work while you sleep

We elevate customer care by providing exceptional service throughout the night, and during weekends and holidays. Your clients reach a helpful, friendly and professional person capable of meeting their needs, instead of cold voicemail, prompting the caller to call your competition.

Seamless integration with your office

Academy Communications partners with businesses 24-hours a day to act as an extension of your front-office team. Calls are answered in your business name. Simply call-forward your calls to us when you want us to answer, throughout the day or after-hours. Our professional team will do the rest.

When you partner with Academy Communications you gain access to value-added small business services

  • 24/7 Live Telephone Answering Services
  • Message Taking and/or Voicemail
  • Call-Transfer and Routing
  • Lead Generation, Management, and Qualification
  • Order Taking and Order Management
  • Appointment Management

Our experienced, professional Business Support Associates answer each call promptly and politely in your company's name. We boost your brand image by adeptly managing customer requests - from message taking through to lead management. And, we send messages via email, text, fax, or verbally - whatever you prefer.

Academy Communications is the answer for small businesses seeking answering services tailored to their needs - and not a one size fits all approach.

Call Academy Communications answering service team today at 1-800-442-8502 for an overview of what we can do for you and your small business.

Academy Communications   |   1446 SOM Center Rd   |   Cleveland, Ohio 44124   |   Phone: 440-442-8500   |   Toll Free: 800-442-8502
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